Answer:
The IT department failed to notify you and the marketing department about it, so customers weren't informed or warned. Worse, they failed to ask for feedback about what the update should include, and now customers can't access some of the features that they most enjoyed.
Pencil Tool - Dots (Circle Shapes) and Pencil Tool - Bezier (Freehand)
(i hope this is correct lol)
Answer:
playful because those colors really bring out a child like feeling