Question

Which is the best behavior style to use in conflict situations

Answer 1

Answer:

Companies today are expanding the role of teams in the workplace in an effort to empower employees and improve organizational effectiveness. The more we try to work as a team, the more important it becomes to recognize that people exhibit different behavioral styles. I use the term “behavioral style”, purposely avoiding the terms “personality” or “attitude”, because unless we are psychiatrists or psychologists, we are not qualified to evaluate such things. All that we can see and deal with is a person’s behavior.

There are four major behavioral styles: analytical, amiable, driver and expressive. Please note that I am using an extreme simplification of each particular style. It is doubtful that all people of a particular behavioral style exhibit all of the characteristics portrayed.