Question

. Does the employee ever seem defensive during this discussion? How successful is her defensive reaction?

Answer 1

Hello. You did not reveal the discussion to which this question refers, which makes it impossible for this question to be answered. However, I will try to help you in the best possible way.

To find out if the employee remains in defensive behavior during an argument, you need to look at how that employee is positioning himself. Defensive behavior is one where the individual, at all times, tries to preserve his self-image and protect himself from possible accusations, even if it is necessary to distort situations. If the employee exhibits this behavior at the time the discussion takes place, it is because he is taking a defensive position. This behavior is successful when the employee is able to preserve his reputation at the end of the discussion.