To answer this question you need to explain more. for example, what is your research about?
In "Where Are You Going, Where Have You Been?" by Joyce Carol Oates, Connie represents the many drastic changes America was experiencing. Connie, like many women in that time period, were dealing with the movement of women's sexual liberation, feeling undervalued at home with their family, and were questioning their role in society. Her fate represents the unknown, of not knowing what will become of women as they are taken away by this new social revolution, and how society may prey on how vunerable they are during the change.
There are certainly both pros and cons to using email messages.
Pros:
Email travels instantaneously, no need to wait for reply
Email can reach anyone with internet, regardless of location
Cons:
Users with email can spam one another by sending messages constantly
User must have access to the internet to receive email
Basically, email is useful because anyone with internet can send messages to anyone else who has internet, but both users must, of course, first gain access to the internet.