Answer:
The correct answer is Points of interaction.
Explanation:
The term touchpoint refers to all the points of contact between the client and a brand “that imply an interaction with a human need, at a specific time and place” (Risdon, 2013).
If there is an interaction then there is also an exchange of value between the individual and the organization. And professionals in Customer Experience have to understand what kind of value flows. We must ensure that the perceived value is greater than the cost.
On the other hand, the fact that an interaction occurs before a specific human need tells us that we must know what drives it. The need is what marks the nature of the interaction. In other words, the design of an experience changes radically depending on the needs involved.
Answer:
Different communication methods are used in different circumstances because sometimes a certain method will be more effective in terms of cost, time and impact, and sometimes it will be more appropriate.
Explanation:
Answer:
C) raise her deductible from $250 to $1,000
Explanation:
If Donna starts to drop all her coverages, then she will not only pay less, she wouldn't any insurance to cover her.
If she really needs to lower her insurance costs, the best way to do it is to raise her deductible. That way she will still be covered, but she will need to put more money in case of an accident. To be honest, generally car accidents cost thousands, and increasing the deductible from by $750 is not really that much compared to what an insurance policy covers.
The deductible is the amount of the insurance claim that must be paid by the insured, the rest is paid by the insurance company.
it's half a year out of 5, so 1/10 of the useful lifetime of the van
$61,000 - $4,900 is $56.1000
one tenth of that will be what we are looking for, so option b. should be just right to fit here
