Divide both sides by -3, and replace 
with 
. Then
Factorize the quadratic in to get
which in turn means
But 
for all real 
, so we can ignore the first solution. This leaves us with
If we allow for any complex solution, then we can continue with the solution we ignored:
Hope this helps
3,-13
-1,3
0,-1
3,-13
You distribute the number outside the parenthesis from the inside like the 3 to the q and the 3 to the 1 then the -4, add 1 and -4 which becomes -3 but then leave the one with the variable so it becomes 3q-3. do the same for each problem and the one with the fraction i suggest converting it to decimals so it's easier.
