It should be C. identify the supporting details. hope this helps!
Not sure but maybe similar to if someone were to mess up on a word to laugh about it together instead of making it a big deal and turning it into a bigger problem then what it really is. and as to serious things lightly if you were to get in trouble you would find it more understanding from someone repremending you in a respectful and calm way vs yelling and screaming and over the top punishes which may result in nothing good or worse.
