Answer:
The immaterial benefits stem from the development of an information system and cannot easily be measured in dollars or with confidence. Potential intangible advantages include a competitive need, timely information, improved planning and increased flexibility in organisation.
Explanation:
Intangible advantages
- New, better or more information availability.
Lower productivity and the lack of 'think outside' employees and managers as well as greater sales include the intangible costs of such an operational environment. All these factors improve when employees spend less of their time in addressing current methods of operation and are concerned about whether they will have a job or an employer in six months or a year. The automation level envisaged in this new system should enhance the overall efficiency of management. The operative controls and design functions should be simplified by tight system integrations with accessible automated database sources. However, it is difficult to describe the exact form of these simplifications.
Tangible costs of the new system include costs of analysis, design and construction of the system, such as the recruitment of contractors or new employees, and the assignment of existing staff. Also consideration shall be given to hardware, software purchased and operating costs. Intangible costs include disturbances to the current activities caused by development and deployment and potential adverse effects on the morals of employees.
While the new system may feel good in the long term, short-term stress and other negative consequences will still be present. In the way that Reliable does virtually everything, the system is the focus of a major change. An organisation's monumental change has widespread negative effects on operations and employees.
