A quote is an exact word that's written or said by someone else and it's used to support a particular claim or reinforce the ideas of the author.
Your information is incomplete, therefore, an overview of quotes will be given. It should be noted that when an individual quotes, the words or ideas of other people are copied.
In this case, the author can directly quote the text from another source in order to tell a particular story or enhance the credibility of a literary work. It's also vital in reinforcing the ideas of the author. A quotation echoes one's beliefs, thoughts, and claims.
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Answer:
Study Hard
Explanation:
Plan ahead is close but not it
The author starts the text by giving the glimpse of the skepticism which Amazon.com had faced. The author develops the essay further into the challenges and struggles the company had to face throughout the years. The author then explains how much growth Amazon had by 1999.