The answer is Ethnocentrism.
You’ll need to give us more context then that
Answer: Assurance
Explanation:
Assurance is the factor in terms of quality service that represents reliability and surety for providing complete customer satisfaction for the work. Tracking or monitoring action, resolving issues, handling customer complaints etc are done in prominent manner so that customer does not have further issues or complaint regarding quality of service .
According to the question, professor's reply within one hour is displaying assurance quality factor that helps in maintaining , handling and fixing issue of Jonathan achieving zero marks instead of actual scores. He replied soon with solving his issue of scores and reliability on service was displayed.
One incident that exemplified Martin Luther King, Jr.’s
message was when President Truman created a special committee to look into
cases of racial discrimination in the military that resulted in the abolition of segregation in the armed forces. This
clearly embodies Martin Luther King’s message of equal rights where people
should be treated equally.
the answer is mentally ill their answers and response would not be binding.
