Your answer would be A) Adding an apostrophe after the s. Such as if someone's name ended with an S. Example being, Alexis. So you would say Alexis' sushi.
Answer:
Needless to say we want all our policies, people, and systems to meet our customers' expectations.
Explanation:
The sentence is incorrectly punctuated because there should be a comma separating the phrase <em>Needless to say</em> from the rest of the sentence. In that respect, <em>Needless to say</em> means <em>obviously</em> and is used to give emphasis. Thus, the revised sentence is the following:
<em>Needless to say</em><em>,</em><em> we want all our policies, people, and systems to meet our customers' expectations.</em>
It shows the shock of the character.
That would be one point, not to sure about any others though.
