Select all of the hints for good purposeful listening.
The only thing the employer says is that the company's best resource is the employees. His statement has nothing to do with the EPA, nor has it anything to do with any environmental concern.
That eliminates d and a. His concern is not laziness. He wouldn't be praising his workers if he was. So B is now gone as well.
The only thing left is C. This is an inference question, so the right answer can be inferred. He's concerned about the well being of his employees.
C <<<< answer.
Answer: "The curse is come upon me," cried The Lady of Shalott.
Explanation: The climax is the highest, most intense, most exciting or most important point in the development or resolution of a story or situation. In the given excerpt from the poem "The Lady of Shalott" by Alfred, Lord Tennyson, the line that marks the most intense point of the poem (the climax) is "The curse is come upon me," cried The Lady of Shalott, this is the highest point, and it will lead to the resolution.
I think the author uses a tone that is calm at times and frenzied depending on where in the story you mean.
btw u mean tone ;)