Question

Manufacturing and service are often similar in terms of what is done, but different in terms of how it is done. For example, manufacturers must decide what size factory is needed; service organizations must decide what size building is needed. Explain the differences between manufacturing and service for 2 of the following areas:
Customer contact
Uniformity of output
Uniformity of input
Measurement of productivity
Labor content of jobs
Quality assurance

Answer 1

Answer: When considering measurement of productivity, manufacturing firm tends to do more in this scenario. In productivity, manufacturing firm operates around the clock in order to meet their target and the demands of the industry

Explanation:

Measurement of productivity

When considering measurement of productivity, manufacturing firm tends to do more in this scenario. In productivity, manufacturing firm operates around the clock in order to meet their target and the demands of the industry, while in service, productivity is still met but functionality only takes place when it's needed or when they are scheduled, in order to avoid failure or for optimal performance.

Quality assurance

In quality assurance, the manufacturing aspect gives a very great attention to this, although the service firm considers it but the manufacturing has to consider the quality of product, quality of items used as all will play a vital role on what kind of result they want.