The answer would be the 3rd one
The correct answer is 3. Internet Authority Association (IAA), because it is not a real style of citation. Others are existent and commonly used whereas IAA is not real.
They practice empathy.
They smile often.
They are intuitive of other people's needs.
They mind their manners.
They put others first
They are patient -- even when they don't feel like it.
They apologize -- but only when warranted.