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Naily [24]
2 years ago
8

Has any questions or problems.

Business
1 answer:
bearhunter [10]2 years ago
5 0

Answer:

Customer relationship management (CRM).

Explanation:

CRM is an acronym for customer relationship management and it typically involves the process of combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction. Therefore, these employees are saddled with the responsibility of ensuring the customer are satisfied and happy with their service at all times.

This ultimately implies that, customer relationship is focused on developing an ongoing connection between a business firm (organization) and all of its customers, as well as potential customers. The fundamentals of customer relationship is based on improving marketing communications, sales support, technical assistance and customer service so as to bring satisfaction to the customers.

Hence, the degree of satisfaction received by customers throughout their lifecycle is largely dependent on customer relationship management.

You might be interested in
30-3. At the end of 2009 the relevant money-supply curve was the one labeled MS1. At the end of 2010 the relevant money-supply c
zhannawk [14.2K]

Answer: c. 50%

Explanation:

I included a picture of the question to show you the rest of it as it is in graph form.

We can use the Quantity Theory if money to answer this.

It holds that MV = PY

M = quantity of money,

P = the price level,

Y = total output

V = velocity,

According to the theory, a change in M would lead to a change in P if V and Y are held constant.

Inflation would therefore be the change in M in percent.

= 15000 - 10 000 / 10 000

= 0.50 * 100

= 50%

Please do react or comment if you need clarification on anything or if the answer helped you. This would help other users as well. Thank you.

8 0
3 years ago
Young Company budgets sales of $112,900,000, fixed costs of $25,000,000, and variable costs of $66,611,000. What is the contribu
xenn [34]

Answer:

41 percent

Explanation:

Given : Budgeted Sales $112,900,000

            Fixed Costs $25,000,000

            Variable Costs $66,611,000

Contribution margin =  Net Sales - Variable costs

                                  = $112,900,000 - $66,611,000

                                  = $ 46,289,000

Contribution Margin Ratio = \frac{Contribution\ Margin}{Net\ Sales}  = \frac{46289000}{112900000} =  41%

Contribution margin ratio indicates the percentage of sales remaining so as to cover a firm's fixed expenses. It also represents how much percentage of sales is required to cover the variable costs.

It is also expressed as , 100 - Variable cost ratio (in percentage)

6 0
3 years ago
One of the most challenging tasks for any firm, including In Fine Fettle, is determining how much to spend on promotion. Four ba
Montano1993 [528]

Answer:

A) the affordable method,

In Fine Fettle's management reviews what it is trying to achieve with promotion and sets the budget based on anticipated expenses.

B) the percentage-of-sales method,

In Fine Fettle's management reviews its forecasted sales volume for the turmeric bar and sets is promotional budget at $150,000.

C) the competitive-parity method,

In Fine Fettle looks at its competitors and finds that their average promotional spending ranges from $100,000 to $250,000. Therefore, the promotional budget is set at $200,000.

D) the objective-and-task method.

In Fine Fettle's management reviews its revenues and expenses and allocates promotional spending based on what management believes it has to spend

Explanation:

A) is deciding the promotion expense considering how much can afford based on the expenses budget

B) determninate the promotion based on a percentage of expected sales

C) the company will look at their competitors promotion expense and try to keep up with that level to avoid being left behind

D) management will determinate on a monthly/ weekly basis where and how much to promote

8 0
3 years ago
c) What do you expect will be the impact of the increased fines in the (i) earnings and (ii)management compensation contracts, o
vivado [14]

Answer:

Accounting standards are the policies and principles of accounting. There are different accounting standards which can affect the amount stated as profit

The effect of increased fines is the increased transparency of the ethical practice and the increased obscurity of unethical practices in the accounting information

The reason for the above relation is as follows:

The increase in fines given to companies in the pharmaceutical industry

helps to reduce forms of marketing which are unethical, however the

amount in fines paid for corrupt practices is dwarfed by the major profit

and market share gained from such practices

The use of fines will encourage more transparency where the company is

ethically inclined to abide by the rules of marketing, such that payments to

doctors based on past misdemeanors . However, the making of huge large

profits by being involved in unethical practice may encourage accounting

practice that is focused on the profitability of the venture and therefore,

introducing increased lack of transparency on their financial information,

so as to reduce amount paid as fines

Due to the fines business, where the fines are lesser than the profit made,

increased fines within the pharmaceutical industry will lead to less  

transparency in accounting information as firms try to further increase

profitability by incurring less penalties

Learn more about accounting standards here:

Explanation:

3 0
3 years ago
Gilberto's Performance Pizza is a small restaurant in Chicago that sells gluten-free pizzas. Gilberto's very tiny kitchen has ba
Leno4ka [110]

Answer:

However, Gilberto's decision regarding how many workers to use can vary from week to week because his workers tend to be students. Each Monday, Gilberto lets them know how many workers he needs for each day of the week. In the short run, these workers are <u>VARIABLE</u> inputs, and the ovens <u>FIXED</u> inputs.

Explanation:

In the long run, all inputs are variable. E.g. in 5 years Gilberto might build his own pizza place and he will be able to make the kitchen as large as he wants.

But in the short run, some inputs are variable because they can be changed immediately, e.g. the number of workers changes on a weekly basis. While other inputs are fixed, and cannot be changed, e.g. Gilberto has a two yer lease contract for the ovens, so he will continue to use these ovens until the lease expires (in 2 years).

The long run and short doesn't depend on time, but on the ability of being able to change the inputs consumed by a business. The long run might represent 10 years for a company that signed a 10 year lease contract.        

5 0
3 years ago
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