Tie-in is basically meaning to elaborate or give information to the prompt
Yes it can be spread. Through the air and from one person to another
I believe its Nonverbal hope that i was able to help you out
Hello! According to this scenario Leslie needs to act according to policy. In the most polite way that she can she should show the customer the information and state the consequences. If this fails to work she should bring in her manager/supervisor to the situation.
Hope this helps! If you have any other questions or would like further explanation just let me know! :)
Not getting the praise he needs, this can make him feel like his hard work is for nothing.