B, the hook is to get the reader's attention.
Answer:
this makes no sense, just send the picture
Answer:
-Good moring, <u>how can I help you?</u>
-I'd like to <u>make an appointment</u> with the doctor please
-Ok, <u>how about today,</u> at 7' o clock
-I'm afraid I can't. <u>Is it possible</u> to see him an hour later
-Yes,<u> that's ok.</u>
2nd paragraph:
-Hey Vicky. What happened to you?
-I fell of my bike and hurt my leg. <u>What should I do?</u>
-<u>First of all,</u> stay calm. <u>Secondly,</u> put a bandage around it. Also you should put some ice on it and rest it for some days. If you <u>don't get better</u> soon, <u>you'd better go</u> to the hospital.
Explanation:
I underlined where I put in the words.
