The last line I believe is the answer
Dear so and so
i would like to address the following concern complaint explained well 3 sentences or so.
reason why you are upset about this
ways this can be fixed or managed by someone for example moving seats if someone is bothering you.
Thank you,
your name
(use around 3 sentences for each paragraph at LEAST and use formal words, don’t use too many you’s and Is, be passive,)
also i dont know if this help or not but hopefully it did
Answer:
Well 'passive voice' means she was being aggressive or vicious toward the baby perhaps because she got frustrated or annoyed.
Explanation:
I don't really understand the question hope this helps anyway.