Answer:
The answer is A) invest more resources at the front end of the value chain in research and development and design to produce a superior product.
Explanation:
Total quality management is a management approach to long-term success through customer satisfaction. In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work.
The correct answer is D) environmental forces.
The sales department of a consumer products organization realized that its rivals were adopting new customer relationship management software to keep better track of their prospects. The director of the sales department decided it would also purchase the CRM software to keep up with its rivals. This is an example of environmental forces affecting business buying behavior.
The environmental factors within an organization are technological, cultural, social, economic, demographic, operational, legal or political factors. They could be internal or external. These factors affect buying decisions of the company and that is why the director of the sales department wants to buy the CRM software to compete with its rivals and maintain good customer relationships.
The other options of the question were A) consumer forces, B) individual forces, and D) organizational forces.
Answer:
Dr. Cr.
December 31
*Securities FV adjustment $6,000
Unrealized Gain $6,000
January 3
Cash $4,000
Securities FV adjustment $1,000
Trading Securities $3,000
* Securities FV adjustment is a sub asset account of trading securities.
Explanation:
Trading security are reported on its fair market value at each period end. The gain or loss should be recorded.
Dec 27, Purchase price = $66,000
Dec 31, Fair value = $72,000
Unrealized gain = $72,000 - $66,000 = $6,000
Answer: D. hiring of people in underrepresented classes, regardless of qualifications.
Explanation: Employment using quota as a criteria and hiring people without regards to qualification just because they are from under represented class, is not an affirmative action and will lead to mediocrity.
Hiring should be based on analysis of demographics of the current company workforce, survey of the relevant labor market and comparison of the current company workforce and workforce available in the labor market.
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