Do you might taking a picture of the book? I might be able to answer ;)
2. they must not include any
formatting and can only be saved as RTF files.
Answer:
It's reasonable to see a conflict from your own vantage point. Dish out what you want. I'm just going to go ahead and assume that you're like most people, and that you want your partner to be kind to you. Build your reservoir of goodwill.
Explanation: