Answer:
d. Improve task significance.
Explanation:
Job characteristics theory has to do with work designs aimed at enriching jobs of employees in the workplace.
Five core job characteristics are considered: task identity, skill variety, task significance, autonomy, and feedback.
These job characteristics affects 5 work related outcomes: satisfaction, motivation, absenteeism, turnover, and performance.
In the given instance where employees take their task of serving customers very seriously but feel like the work they do is very important, there is a need for improvement of task significance.
This can be done through regular sensitisation training on the impact their services are having on the profit base of the company and also on customer satisfaction.
With the knowledge that their efforts are making a difference they will feel more satisfaction from their work.
Answer:
Autocratic leadership.
Explanation:
Autocratic leadership style: These leaders take all decisions by themselves without asking anyone else for suggestion or anything. Such decisions may not be suitable for the employees working under him or his organization's resources aren't capable enough to work as he wishes and in turn hurts his own organization.
- For example, let's assume that, <em>a manager wants to make 20 eggs in an hour, but machine is only able to make 10 in an hour because it needs to cool down before going further. </em>
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Answer:
C. Build consumer traffic
Explanation:
By lowering the prices of daily essentials like milk and eggs Schnucks Supermarkets is building consumer traffic in their stores. The lower prices will tend to attracts more and more consumers because of that demand principle of the lower the prices the higher the demand. When the consumers increases what the supermarket achieves is a bigger consumer traffic in their store.
Answer: I think it’s false
Explanation:
Answer:
a. downstream; upstream
Organizations and activities that are close to the end customer in a supply chain are said to be downstream activities, while organizations and activities that are close to the supplier in the supply chain are said to be upstream activities.
Explanation:
Upstream activities are those activities which bring information, raw materials to your organization in order to turn them into finished goods. Anything coming inside of your organization is simply termed as upstream portion of your entire supply chain.
Whereas, anything which is going out of your organization is defied as the downstream activities, which are mostly finished products. It is the mechanism which helps you reaching your goods to the final consumers in an efficient way. Both upstream and downstream activities are very much important for any organization's supply chain. If managed properly, it can proved you with a sustainable competitive advantage which will be very hard for the competitors to meet.
