For a full understanding, lets quote. "Renee loves going to Sprinkle McToffee's ice cream shop, because they always have ____ favorite caramel topping." We can see there is a narrator because there is no "I". And they give us the pro nouns in the start.
The conflict is internal because she does not know whether she should follow her heart and be with romeo and go against her family or do what is right and be loyal to her family
