HELP PLS!!! If a customer is dissatisfied and disgruntled, a customer service profession should act as an intermediary,

After segmenting and defining their target markets, what should retailers do next?

DIA [1.3K]

After the segmenting and defining their target markets, the next step that the retailers should take into consideration is the type of goods that they are going to sell. This answers the question, "What?" For example, being located near the schools, their target market are the students and they should also consider what type of goods are the students mostly in need of.

4 0

3 years ago

Read 2 more answers

Phoebe, a sales representative, is so excited during her sales presentation that she does not hear the customer's question corre

Westkost [7]

Answer:

<u>Selective Perception </u>

Explanation:

Selective perception refers to a psychological state wherein, an individual perceives and comprehends only that information he/she finds desirable, thereby ignoring the rest of the information during communication.

So, any of the viewpoints or ideas which appear conflicting to one's own are ignored and discarded under such a psychological state.

In the given case, Phoebe got excited during her presentation that she missed out upon hearing customer's questions. In such a state of excitement, her mind only perceived what she desired, thereby ignoring anything which appeared undesirable.

So post providing inappropriate answers, she went on with her presentation , i.e she got carried away in excitement. Such psychological state indicates the operation of selective perception.

6 0

3 years ago

Death benefit proceeds from a life insurance policy are included in a decedent's gross estate in which of the following circumst

Katarina [22]

Answer:

B. 1 and 2.

Explanation:

Life insurance policy can be defined as a contract between a policyholder and an insurer, in which the insurer agrees to pay an amount of money to a specific beneficiary either upon the death of the insured person (decedent) or after a set period of time.

A decedent refers to a deceased person who is no longer able to control his or her properties (wealth).

Generally, insurance companies across the globe charge millions of their customers (insured) premiums every year. This gives them the privilege of having a pool of cash which can be used to cover the cost of losses and destruction to the asset of a small fraction or percentage of its customers.

This simply means that, since insurance companies collect premium from all of their customers for losses which may or may not occur, so they can easily use this cash to compensate or indemnify for losses incurred by those having high risk.

Death benefit proceeds from a life insurance policy are included in a decedent's gross estate in the following circumstances:

I. The decedent gave the policy to his father four years ago, but retained the right to change the name of the beneficiary.

II. The policy beneficiary is a grantor trust of the decedent but the policy is owned by a closely-held corporation.

8 0

2 years ago

Laval produces lamps and home lighting fixtures. Its most popular product is a brushed aluminum desk lamp. This lamp is made fro

12345 [234]

Answer:

Part 1.

Plantwide overhead rate for Laval using direct labor hours as a base. is $1.60 per Direct Labor Hour

Part 2.

Total manufacturing cost per unit for the aluminum desk lamp using the plantwide overhead rate is $78.76

Part 3. Compute departmental overhead rates based on machine hours in the fabricating department and direct labor hours in the assembly department.

Fabricating Assembly

Overheads (R) 390000 410000

Department Cost Driver 152000 290000

Overhead Rate 2.57 1.41

Therefore Overhead Rates are :

Fabricating Department $ 2.57 per Machine Hour

Assembly Department $1.41 per Labor Hour

Part 4. Use departmental overhead rates from requirement 3 to determine the total manufacturing cost per unit for the aluminum desk lamps.

Direct materials ($270000/21000) 12.86

Direct labor:

Fabricating department(6500/21000×$29) 8.98

Assembly department(15200/21000×$26) 18.82

Overheads:

Fabricating department(152000/21000×$2.57) 18.60

Assembly department (290000/21000×$1.41) 19.47

Total manufacturing cost per unit 78.73

Explanation:

Part 1. Plantwide overhead rate for Laval using direct labor hours as a base.

Overhead Rate = Total Overheads/Total Direct Labor Hours

= $1.60 per Direct Labor Hour

Fabricating Assembly Total

Overheads (R) 390000 410000 800000

Direct Labor Hrs 210000 290000 500000

Overhead Rate 1.60

Part 2. Total manufacturing cost per unit for the aluminum desk lamp using the plantwide overhead rate

Direct materials ($270000/21000) 12.86

Direct labor:

Fabricating department(6500/21000×$29) 8.98

Assembly department(15200/21000×$26) 18.82

Overheads:

Fabricating department(210000/21000×$1.60) 16.00

Assembly department (290000/21000×$1.60) 22.10

Total manufacturing cost per unit 78.76

Part 3. Compute departmental overhead rates based on machine hours in the fabricating department and direct labor hours in the assembly department.

Part 4. Use departmental overhead rates from requirement 3 to determine the total manufacturing cost per unit for the aluminum desk lamps.

8 0

3 years ago

Suppose Yamahonda, a Japanese-owned motorcycle manufacturer, builds a production plant in Alabama. This is an example of foreign

Alika [10]

Answer:

The statement is true, as it is an example of foreign direct investment.

Explanation:

Foreign direct investment is the direct investment by individuals or legal persons in production or business operations abroad. In this context, investments include both acquisition of foreign operations and expansion of own operations.

Foreign direct investment does not include the purchase of either shares or bonds per se. More specifically, the IMF has restricted direct investment on acquisitions to cases where the foreign investor owns 10% or more of the shares that give administrative rights in the business. Investment funds that can be classified as foreign direct investments therefore include equity deposits, reinvestments of dividends from the business, as well as the allocation of short-term and long-term loans between parent companies and subsidiaries.

3 0

2 years ago