Hello! According to this scenario Leslie needs to act according to policy. In the most polite way that she can she should show the customer the information and state the consequences. If this fails to work she should bring in her manager/supervisor to the situation.
Hope this helps! If you have any other questions or would like further explanation just let me know! :)
Well, you can’t hear me so the comma helps and puts a little space in reading the same sentence, a momentary pause. I’m from Texas; I’m not a Cowboy (semi colon is used for a cause and effect sentence). Wow! That’s so cool! Exclamation marks add emphasis
I believe the purpose of design is to make the documents more professional.
