According to research, internalization and compliance facilitated by power and influence can increase citizenship behavior.
<h3>What is meant by citizenship behavior?</h3>
Organizational citizenship behavior (OCB) exists as a word that's used to define all the positive and constructive employee actions and behaviors that aren't a region of their formal job definition. It's anything that employees do, out of their own free will, that sustains their associates and benefits the organization as a whole.
Organizational citizenship behavior (OCB) exists as a word that's used to define all the positive and constructive employee actions and behaviors that aren't a region of their formal job definition.
Organizational Citizenship Behavior permits employees to sense they have greater control over the work they do, and how they do it. Workers earn the chance to choose what they want to put better time into and how they like to achieve it.
To learn more about Citizenship Behavior refer to;
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Answer:
World War I began in 1914 after the assassination of Archduke Franz Ferdinand and lasted until 1918. During the conflict, Germany, Austria-Hungary, Bulgaria and the Ottoman Empire (the Central Powers) fought against Great Britain, France, Russia, Italy, Romania, Japan and the United States (the Allied Powers). it was concluded by the treatment of versatile in 1918.
Explanation:
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Answer:
Customer contact
Explanation:
In business, customer contact can be seen as the physical presence of a customer in a service system.
There are high customer contact services and low customer contact services.
Services with high customer contact include those that there is need for the business to have the physical presence of the customer around the service premises to function better. they include:
Health centers, public transportation, fitness centers, schools and restaurants
Services with low customer contact include those that there is no need for the business to have the physical presence of the customer around the service premises to function better. they include:
Chemical plants, manufacturing companies.
