Task analysis<span> is the analysis of how a task is accomplished, including a detailed description of bot manual and mental activities </span>
If you mean they should actually be a part of it with them in it, no. but if you mean interacting with them like questions, then yes! hope i could help =)
Trust to me means you can be open to someone because you know they won’t go around telling what you told them. You aren’t hesitant to tell them something