Question

If the buyer perceives a buyer-supplier relationship is in the desirable region on the purchaser-supplier satisfaction matrix, but there are problems, the buyer is most likely to: a. use or threaten legal action. b. sever purchases without advance notice. c. refuse to accept shipments. d. share information to find a mutual solution.

Answer 1

Answer:

The correct answer is the option D: share information to find a mutual solution.

Explanation:

To begin with, the concept known as "Supplier Satisfaction" has long been a dead term for many companies in all the industries, however very recently the acquisition of this method has been implemeted in order to increase the benefits that it brings to understand better the relationship with the costumer. Moreover, the model itself seeks for the proper creation of a high quality relationship established in communication between the costumer and the supplier who is able to make a confortable sale and create and environment suitable for the buyer. That is why that the correct action will be to share information in order to find a mutual solution in the case where the situation is in that desirable region of the matrix.