Its false just look it up on google hope this helps.
Answer:
Situational influence.
Explanation:
Situational influences are temporary conditions that affect buyers. Just as the exercise describes, Diane is affected by a temporary and casual condition: a long queue. Therefore, she decides to go to another store. Situational influences can be social, physical or time factors or the buyer's mood. For example, an anxious or hurried person won't be waiting in a long checkout.
B most likely:) hope this helps
Mountain ranges were a big problem because in the winter there were avalanches, it was very cold, and there was a lot of snow.