Answer:
A). Active listening.
Explanation:
Active listening is demonstrated as the skill or technique that involves paying complete focus and attention to the speaker, understanding his/her idea or message coherently, and responding to them thoughtfully.
In the given question, the companies train their employees to learn the art/skill of 'active listening' that would allow them to communicate and respond quickly and courteously. This requires that the new hires listen attentively to what is being said to understand the idea or message coherently('what not to put in writing') and its significance('importance of proofreading e-mails'). This would allow them to respond to the messages thoughtfully. Thus, <u>option A</u> is the correct answer.
Baked Alaska
This is a dessert that usually starts with a cake on the bottom and then is topped with ice cream, sometimes several layers of ice cream. This is frozen to keep its shape. Then it is covered with a meringue and that is typically baked or flambeed in order to brown the meringue.
