When writing informational essays or texts, or when you cite information in general you always have to make sure to credit the original author/work. If you are citing a direct quote from a text be sure to use quotation marks and put the page number or paragraph you found it in.
She points out that, unlike herself, Otto is distant and aloof. ... She notes that, unlike herself, Otto is modest and easy-going. She explains that Otto is much more serious and somber than she is.
