You are free to read the book of your choosing (answer is free)
I would state that service excellence is <span>The delivery of services that satisfies customers because the entire purpose of service is to satisfy the customer.</span>
maybe she/he have the dream or urge to fly.
The answer to this question is A. <span>Mad cow disease ended because of government bans on feeding cows certain foods, but people were angry that governments did not act sooner. </span>