A or D
process of elimination..
B. (it’s verbal communication, not written)
C. (i highly doubt this is a possible answer.....but you are always willing to test that out for yourself)
E. (interpersonal is a conversation with oneself or “within a person”)
so now you’re left with A or D
The best way to close knowledge gap in an organization to s<em>et appropriate service criteria</em><em>, </em><em>train employees to meet </em><em>and </em><em>exceed </em><em>those </em><em>criteria</em><em> and measure </em><em>service performance</em><em>."</em>
In an organization the knowledge gap refers to the disparity in access to information, skills, expertise, know-how between or among the staffs and management of the organization.
The best way to close the knowledge gap includes
- Setting appropriate service criteria.
- Training of employees to meet and exceed those criteria
- Measurement of the service performance from time to time.
"The options to the question includes"
- <em>Be more realistic about the services it can provide and at the same time manage customer expectations effectively </em>
- <em>empower service providers, provide support and incentives and use technology </em>
- <em>understand customer expectations, </em>
- <em>Set appropriate service criteria, train employees to meet and exceed those criteria and measure service performance."</em>
Learn more about Knowledge gap here
<em>brainly.com/question/15112599</em>
D. Average and below-average customers.
Consider that below-average customers would lose a company money because below-average customers buy less and potentially cost more than average customers. Therefore, if a company only targeted average and below-average customers, their revenue would be pulled down by the below-average customers and their expenses or costs would be pulled up by the below-average customers. These two factors could contribute to the company losing money.
Answer:
Benefit sought
Explanation:
Customer segmentation can be defined as the process of placing customers into different groups, this grouping is based on the age, interest, gender. It can also be referred to as the classification of potential customers based on the similar characteristics that they share.
Customer segmentation makes it easy for marketers create an awareness of their product to a particular group of people.
Benefit sought can be described as the segmentation of a market based on the various benefits that potential customers receive from purchasing a product.
Answer: $7924. 5
Explanation:
Given the following :
Cost of new equipment and timbers - $275,000
Working capital required - $100,000
Annual net cash receipts - $120,000
Cost to construct new roads in year three - $40,000
Salvage value of equipment in four years - $65,000
Kindly check attached picture for Explanation
