Bottlenecks: points where tasks accumulate and the process flow is slowed. These should be analyzed and the problem solved. Read more about bottlenecks.
Points of contact with the customer: should always be fully satisfying experiences. Monitor them, as these are the times when the customer “judges” the company.
Determine the value - adding activities: these should be improved the most. Those that do not add value should be stopped.
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Family migration as a general concept covers family reunification, family formation, accompanying family members of workers, and the migration of a family unit as a whole. The following are key terms and concepts.
Explanation:
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