Answer: simple random sampling
Step-by-step explanation:
- A simple random sampling is a sampling method in which individuals are chosen randomly from the population. In this each individual has equal chances to get selected.
- If N is the population size , then for any individual , the chances for getting selected is
.
As per given , the company randomly selects 50 customers directly from the database without applying any further steps and asks them about their level of satisfaction with the company.
Thus , the sampling technique used here is simple random sampling.