Question

Look at my first question for the text for this answer

Answer 1

Answer:

"At one place an important railway servant swore at a protestant, threatened to strike him and locked the door over the passengers whom he had with difficulty squeezed in."

Explanation:

This seems to be the clearest description of appalling service: a railroad employee swearing at a customer and squeezing in too many passengers.

The other statements express inconvenient or deficient service, all describe problems with overcrowding.