The correct answer is - The children’s innocence touches the volunteers’ hearts.
Pathos as a rhetorical appeal should affect your emotions by using poignant themes such as the children's innocence. The other options give you facts rather than feelings, and are thus using ethos rather than pathos. By using pathos, you want to make your audience feel things and therefore agree with your points.
One of journeying (with a 'Country Mile' being an indefinite distance).
I think the single sentence that shows it is a personal letter is "that all I can say is that I am well" as the rest of the letter is details about his military campaign so could be part of a more formal memo if it were not for this opening sentence so that seems to be how to identify it as such.
C. that is the only answer where there is an audio and recording. i hope this helped