When you don't know the answer to a question, a good incident management strategy is to tell the user that you'll research the question and get back to him or her.
<h3>What is
incident management?</h3>
Incident management can be defined as a strategic process through which a business organization or company identifies, analyzes, and correct hazards, so as to ensure that normal service operation is restored as quickly as possible to end users after a disruption, as well as to prevent a re-occurrence of these hazards in the future.
As a support agent, if you don't know the answer to a question, a good incident management strategy is to tell the user that you'll research the question and get back to him or her at a latter time.
Read more on incident management here: brainly.com/question/11595883
Answer:
Charles Babbage
Explanation:
Analytical engines were presumed to be the first general-purpose computer which was designed sometime in the 19th century by Charles Babbage - a British mathematician and inventor. A series of punch cards was used by Charles Babbage in his design of the engine. These punch cards were used for various operations such as arithmetical operations, numerical constants and other operations such as load and store.
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The network of satellites
monitoring continental movement is referred to as GPS. The answer is letter A.
GPS or Global Positioning System revolves the earth twice a day in a precise
orbit and transmit information signal back to earth. It uses trilateration to
calculate the user’s location.
It is a number that is expressed in the binary numerical system
Answer:
The correct answer is B. Africa
Explanation:
African Institute for Mathematical Sciences (AIMS) was founded in 2003 having its first center in Cape Town, South Africa. AIMS provides training for Africa's talented university graduates needed to enter technical professions or pursue graduate studies in technical fields. The Next Einstein Initiative (NEI) is a strategic plan to build on the success of the first AIMS centre and create a coordinated pan-African network of 15 AIMS centres by 2020, producing 750 well-qualified graduates per annum. AIMS won the Google's Project 10^100 and also the founder of AIMS won the TED Prize and announced his vision to unlock scientific talent across Africa.