Use your brain that god blessed you with I know your smart.
Message me and ill explain it wont let me type everything i wrote here
Answer:
communication is like a puzzle because there are a variety of elements or 'pieces' that must be present to create a clear message or 'picture'
Answrs: Part a) "Facts from a documentary.." This is talking about the benefits of artificial organs instead of donated ones.
Part b) "There are several ..." Because it is a sentence that is likely to precede facts. The others are opinions about how something 'SHOULD' be, and aren't presenting facts or claiming something.The first one 3ven says "I think..." which is clearly an opinion.
If you use credible sources, people trust you more because there is true EVIDENCE to support whatever claim there is. That makes it easier to believe and the research more reliable as it comes from facts that have been proven.