"He says it will be safer and better prepared in the future and will become a new sense of pride, despite the setbacks resulting from the shuttle Challenger tragedy." - WASHINGTON
A ramp is really only useful on wheels going down depending on the incline. But it's main use is to help get thing up and down smoothly rather than using bumpy stairs.
Sin·cere
sinˈsir/
adjective
free from pretense or deceit; proceeding from genuine feelings.
"they offer their sincere thanks to Paul"
synonyms:heartfelt, wholehearted, profound, deep;More
(of a person) saying what they genuinely feel or believe; not dishonest or hypocritical.
if I were you I'd probably use a formal format i.e. sir or madam
Nobody can help because there are no answers
