Question

Identify the start and end events and the activities in the following narrative, and then draw the business process model using BPMN: the Starbucks customer entered the drive-through lane and stopped to review the menu. He then ordered a Venti coffee of the day and a blueberry muffin from the barista. The barista recorded the order in the cash register. While the customer drove to the window, the barista filled a Venti cup with coffee, put a lid on it, and retrieved the muffin from the pastry case and placed it in a bag. The barista handed the bag with the muffin and the hot coffee to the customer. The customer has an option to pay with cash, credit card, or Starbucks gift card. The customer paid with a gift card. The barista recorded the payment and returned the card along with the receipt to the customer.

Answer 1

Please find the graph file in the attachment and find its complete solution.

• A cup of coffee and drinking at Star Bucks is the process selected here, the customer, the cashier, and the barista are the actors in this scenario.
• This process begins if the client enters the barista and commands ventilated coffee and Blueberry muffins.
• The barista then registered in the cash register the order, the customer then drove to the window, filled the barista with a cafe called Venti cup of coffee, put the lid in it, and took the blue bear muffin out of the pastry, and put it in a bag.
• Barista gave the customer the bag with coffee and pastry, in this, the customer had the option of paying the gift by cash, credit, or star bucks.
• The gift card payment customer with the barista registered the payout and sent the card to a customer together with receiving it.

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