Well it depends on how your using some of these phrases in a sentence. So you can't get a defiant answer without more context.
Answer:
B. Point of View
Explanation: The main difference in the two paragraphs is the point of view. The first paragraph is shown through the POV of the man (Louis) and the second paragraph shows the POV of Emma.
The setting of the story is the same so that cannot be the answer. The type of literature the story is presented is also the same. I see no major difference in the passages except for the change in POV.
Answer:
It is informational.
Explanation:
They are telling/informing you when you need to submit the form.
The answer is D. a sonnet. It has 14 lines and a specific rhyme scheme.