Answer:
The correct option is (C)
Explanation:
One of the best traits of a good sales person is his ability to connect with people and seek important information related to their needs and attitude towards different products. They strike conversation informally with people to gain their confidence and build rapport.
Here, Brandi is confused as she feels it was not appropriate of her supervisor to talk to a prospect's secretary. However, she did not know that her supervisor chatted with the secretary in a friendly manner as secretaries spend most of their time with the boss and is well aware of his requirements. So, supervisor will be able to seek important information from her about the prospect that would help him convert it to sales.
Answer:
The correct answer is D. Real income effect.
Explanation:
Real income is defined as the monetary income of an individual, taking into account the effect of inflation. For example, if a person's nominal salary increases by 10% in one year, and inflation is 6% in that year, the actual income will have increased 4% in that year.
Answer:
The best depiction of the information level given to a department manager versus that reported to a company vice-president is:
Department Manager Company Vice-President
B. Somewhat detailed Somewhat summarized
Explanation:
At the operational level of the organization, the information requirement is for detailed data to help the department manager act on operational decisions. At the tactical level where the vice-president operates, the information requirement is for data that is somewhat summarized but not too detailed. The highest level of the organizational hierarchy is the strategic level, where information requirement concentrates on detailed reports and not detailed data but highly summarized data.
Answer:
C) 30.8
Explanation:
The operations manager will determine the factor-rating score by the weighted average of all factors' scores.
Factor A - weight: 0.50; score: 30
Factor B - weight: 0.20; score: 46
Factor C - weight: 0.30; score: 22
The factor-rating score is:
The factor-rating score for Ling Services is 30.8.
