The answer would be D) all of the above, since the sentences all use a physical thing such as the color black, or water to represent something deeper than it's literal meaning.
Explanation:
Hello. what is thrid? thanks.. m
Answer:
so you know what your trying to answer
Answer:
The correct answer is c. Give readers the good news immediately.
Explanation:
The message mentioned in the question is a type of <u>apology</u> presented to the customer. The opening sentence implies that there is some bad news. It would be better if the author would have presented the good news first because that would <u>keep the readers involved</u> and persuade them to read the text further.
Giving good news first gives a <u>positive impression</u> to the readers and compels them to read the text till the end.