Answer:
Give the customer time to express his/her anger and then restart the conversation.
Explanation:
A person working as a help desk executive is meant to be equipped with customer service skills and experience. They are the mediator between the customers and the actual service providers in a company.
A good help desk executive should have good communication skills, they should have the ability to diffuse tension which it needed in this context.
Answer:
it will not be a good impression and it will be hard to look for a job
Explanation:
C is going to be your answer