Hello. You have not shown the answer options, which makes it impossible for this question to be answered accurately. However, I will try to help you in the best possible way.
In direct characterization the author can make physical descriptions of the character, show personality traits, passions and the activities that this character does. This is because in direct characterization, the narrator mentions the characteristics of a character in a completely direct way.
Voice is the way someone will sound where as the tone is the attitude behind the writers voice
