Group of answer choices.
A. Most online shoppers will only buy products if they can voice their opinions about them after the purchase.
B. Most online shoppers search the Internet for ratings and reviews before making major purchase decisions.
C. Negative consumer feedback can actually attract more customer interest in the product.
D. Allowing consumer feedback makes it less likely that consumers will provide their feedback.
E. Consumers are more likely to say positive things about companies that value their opinions.
Answer:
B. Most online shoppers search the Internet for ratings and reviews before making major purchase decisions.
Explanation:
Customer relationship management can be defined as a strategic process which typically involves combining strategies, techniques, practices and technology so as to effectively and efficiently manage their customer data in order to improve and enhance customer satisfaction. Thus, this set of employees are saddled with the responsibility of ensuring the customer are satisfied and happy with their service at all times.
This ultimately implies that, customer relationship management is focused on developing an ongoing connection between a business firm (organization) and all of its customers, as well as potential customers.
Hence, it is very important for Prime Computers to encourage customer feedback on its website and as a policy because most online shoppers (customers) usually engage in an online search in order to see other customer's ratings and reviews of company's product or service before making major purchase decisions.
Answer: High income countries with larger governments as a share of GDP have generally grown at a slower rate than the countries with smaller governments.
Explanation: Developing countries or countries with less money typically grow at a faster rate than higher income countries because returns related to capital are not as strong. In richer countries, they have higher capital and tend to grow at a slower rate.
Answer:
AdCreate billed Anchor Motors $529,412 for the third quarter in 2010
Explanation:
The advertizing company usually takes a 15% commision
Which means from the total amount billed to customer 15% ar commision which means:
money paid to media + 15% comission of the billed amount= total amount billed
450,000 + 0.15X = X
Now, we try to solve for X and get the amount billed to anchor motors.
X = 450,000/.85 =<em> 529.411,76</em>
Answer: One that decreases taxes and increases spending
Explanation: got it wrong
