The correct answer is Danforth page 208
We can actually see that the first step in comparing opposing arguments is: Identifying the claims made in both arguments.
<h3>What is argument?</h3>
Argument is known to be a statement that is made in order to convince an audience or someone that what you are referring to is accurate and valid. To validate an argument, evidence is necessary.
Thus, we can see that the first step in comparing opposing arguments is by "identifying the claims made in both arguments".
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It relates to what kind of document you are going to write. It is very important to know appropriate tone of writing. Documents usually have a formal tone. This tone is used in reports, instructions and other business docs. You can't use slang, bad words etc in formal toned docs. Also your writing should to sound natural so don't make your docs stuffy.