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pretty sure they want the "If a patient is in pain, _they_ can use the call button to alert a nurse." which is bullcrap but, what can you do
Answer:
Loaded words
Explanation:
In rhetoric, loaded language (also known as loaded terms or emotive language) is wording that attempts to influence an audience by using appeal to emotion or stereotypes.
Loaded words and phrases have strong emotional implications and involve strongly positive or negative reactions beyond their literal meaning