I believe the answer is the last one. I am sorry if I am wrong but plz mark me brainliest if u can. i need it badley. Hope this helped!
Answer:
DONT CLICK THE LINK! that is a spam bot its prob a scam or something
The hotel's guests.........
I believe the correct term to fill in the blank would be claim. <span>When an author makes a claim, (s)he is stating something which might or might not be true. It must be argued. Hope this answers the question. Have a nice day. </span>