The correct answer is G. A, B, and C.
Direct quotations add powerful emphasis for ideas, strong support for claim, and important credibility to your writing. All of the choices are true about direct quotations. Also, adding direct quotations will support your details.
"Life for me ain't been no crystal stair" shows that the mother didn't have an easy life and had to work hard at everything.
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That if you are speaking to someone through message or email or any written message it has no tone. You may say something with good intentions & someone may take it the wrong way.
Introduction body conclussion